Shipping & Return Policies:

 

Thank you for visiting and shopping at Cierra Amaya Beauty. Following are the terms and conditions that constitute our Shipping & Return Policies. 

 

Shipment processing time 

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. 

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. 

 

Shipment confirmation & Order tracking 

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

 

Damages 

 

Cierra Amaya Beauty is not liable for any products damaged, lost or stolen during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. 

 

Please save all packaging materials and damaged goods before filing a claim. 

 

International Shipping Policy

We accept orders from Canada

 

Returns

 

Due to sanitary reasons, all sales are final and no refunds will be issued. be issued.